Round ’em Up: Tips for Managing Custom Orders

Posted By on Dec 9, 2013 in Creative Business

tips for managing custom orders

This week’s round-up is all about custom orders. If you’re reading this blog, chances are you either offer custom orders already or you’re thinking about adding them to your product line-up. Custom orders can be an excellent source of revenue for your small business, but they can also be a source of frustration if you don’t manage them properly. Streamline your custom order process with these tips from around the web:

  • Jamie from Etsy wants to help you manage custom orders without losing your mind with six helpful tips for keeping up with the customs in your shop. Her helpful approach involves a combination of knowing what you can do and how to communicate that effectively.
  • Jenelle of TrashN2Trees visited the Oh My! Handmade blog with some tips for custom orders from her own years of experience. One big tip from Jenelle? Put together a list of guidelines that you plan to follow for customs, and post them publicly so your customers can find them. This will save you a lot of time, and hopefully a lot of heartache, throughout your years in business. Read more on Oh My! Handmade.
  • The Creative Income Blog recommends coming up with a template and a stock photo to save time in the custom order process, along with a few other handy tips for clear communication and timely delivery.
  • Maker Dionne Christiansen shares tips from a variety of custom order pros on the Meylah blog. These veterans of the custom orders trade vary from florists to jewelry designers, but they all have a process that helps them deliver the custom goods.
  • Brittany’s Best  has a post that includes information about Etsy’s custom order request feature, initiated earlier this year. If you sell on Etsy, it’s a good idea to be familiar with this system before your customer clicks that button.

One common theme among the articles we’ve rounded up this week is that clear communication with your customers is an essential part of a successful custom order system. If you have customers waiting on custom goods, keep them in the loop so they won’t constantly send you messages to ask if their order is ready yet. Here at Patterned, we’ve got you covered on this part of the process, so you can spend more time making and less time answering e-mails.

Do you have any custom order success stories (or horror stories) to share? Leave us a comment below!

photo credit: EraPhernalia Vintage . . . (playin’ hook-y ;o) via photopin cc


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